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Our Policies
Keeping everything running like clockwork.
To ensure the best experience for every client, we keep our policies clear, organised and structured from the beginning.
The best results come from collaboration.
Great brands are built one intentional piece of content at a time.
A few quick things:
All payments must be made within 5 days of invoice.
Notice is required before requesting service changes or cancellations.
Turnaround times may vary based on project scope and content volume.
Payments are non-refundable once work has begun.
A clear process allows us to focus on creating
better content for your brand.
A clear process allows us to focus on creating
better content for your brand.
Please note:
Content filming is not included.
Community management / replying to messages is not included unless agreed separately.
Additional content requests outside of the agreed amount may be charged separately.
Clients are responsible for supplying brand assets, imagery and relevant information where required.
Revisions are kept reasonable and aligned with the agreed scope of work.
Support is provided through active project periods.
Stategy and creative direction remains confidential and may not be resold or redistributed.
Thank you for choosing Pretty Consistent.
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